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Measurement Reports

With the belief that good information can assist in making the best health care decisions for you and your family, Women & Infants Hospital publicly reports measurements on the quality of care we provide to our patients.  

Your feedback is very important to us. If you would like to share your story, let us know what we've done well or what we can improve, or if you need assistance in any way, please contact the Patient Service Line at (401) 274-1122, ext. 44968. Your call will be returned within one business day.

Commitment to Quality and Safety 

We report on indicators used by the U.S. Department of Health and Human Services to judge quality of care. The data on this site is reported to the Department of Health and Human Services and is updated on a quarterly basis. For more information, please visit the Hospital Compare website. These reports give information about how Women & Infants Hospital compares to other hospitals, both in Rhode Island and nationally, in key areas of patient care.

Exceptional Patient Care Experience 

Women & Infants Hospital is committed to providing an exceptional patient care experience to every patient and their family, every time. To measure the satisfaction of our patients, Women & Infants Hospital uses Press Ganey, the largest company in the industry to provide satisfaction bench-marking to health care organizations. The company offers the largest comparative customer feedback databases, actionable data, solution resources, and unparalleled consulting and customer service. Press Ganey currently partners with more than 10,000 health care facilities, including more than 40 percent of U.S. hospitals to measure and improve the quality of their care.