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Shannon Sullivan
Shannon R. Sullivan, MSW, LICSW, CCM

Shannon R. Sullivan was named Interim Chief Operating Officer for Women & Infants Hospital in June, 2020. Shannon previously served as Vice President of Operations for both Kent Hospital and Care New England after serving in various leadership and clinical roles within Care New England since 2003.

During her tenure at Care New England, Shannon has led several operational initiatives that have resulted in reduced readmissions, decreased length of stay and increased operational efficiencies. Her passion for improving systems to affect the patient experience of care will help Women & Infants in its mission to provide exceptional patient care and remain financially sound.  

Shannon completed her undergraduate work from Providence College and received her Master’s in Social work from Boston College. She is currently enrolled in the Brown University Master’s in Healthcare Leadership program.

Robert Insoft
Robert Insoft, MD

Dr. Robert Insoft, senior vice president and chief medical officer, joined Women & Infants Hospital in 2014. A neonatologist and assistant professor of pediatrics at Harvard Medical School and associate professor of pediatrics at The Warren Alpert Medical School of Brown University, Dr. Insoft previously served as the medical director of the Neonatal Intensive Care Unit (NICU) and Neonatal Respiratory Services at Brigham and Women’s Hospital, Boston, where he was also the quality officer in the NICU.

A graduate of Johns Hopkins University and the Boston University School of Medicine, Dr. Insoft completed an internship and residency in pediatrics at Massachusetts General Hospital, and fellowships in neonatal-perinatal medicine and intensive care transport in the Department of Pediatrics and the Cardiovascular Research Institute at the University of California, San Francisco. He is also a scholar from the Brigham Leadership Program at Brigham and Women’s Hospital and Harvard Business School.


Colleen Ramos
Colleen M. Ramos, MBA

Colleen M. Ramos, MBA, was appointed vice president of finance at Women & Infants Hospital in February 2018 after serving as director of strategic financial planning for Care New England. With 30 years of health care finance experience, Ramos has worked at a wide range of hospitals and health care systems from Washington, DC to Boston, MA, including Lifespan, Steward, and Medstar.

Ramos earned a bachelor of science degree in business with a finance concentration from Bryant University and a master's in business administration from George Mason University. In 2018 she was named an Industry Leader in Healthcare Services, by Providence Business News.